Privacy Policy

This Privacy Policy explains how CoinFlow Academy Ltd. (“CoinFlow Academy”, “we”, “us”) processes personal data when you use this website and when you contact us by email/phone.

1) Data Controller

• Controller: CoinFlow Akademy Ltd. (CoinFlow Academy Ltd.)
• Email: office@coinflowacademy.com
• Phone: +359 895 202 104

2) What data we process

We do not collect personal data via forms on the website. We only process data you provide when contacting us by email or phone.

• Name (if provided)
• Email address
• Phone number (if provided)
• Message content (e.g., experience, goals, preferred level)
• Server log data (e.g., IP address, date/time) for security and abuse prevention

3) Why we process your data

• To handle applications and inquiries
• To communicate with you about the program and organization
• To manage community access (e.g., Discord) if you join
• To perform contractual steps (if a contract is concluded)
• To protect the website and prevent misuse

4) Legal basis

• Pre-contractual steps / contract performance (Art. 6(1)(b) GDPR)
• Legitimate interests (Art. 6(1)(f) GDPR) – security and service improvement
• Consent (Art. 6(1)(a) GDPR) – only when explicitly required

5) Sharing

We do not sell personal data or share it for marketing purposes.

Limited access may be granted to necessary service providers (e.g., hosting/email), only as required to provide the service and with appropriate safeguards.

6) Retention

• Inquiries/applications: until communication is completed and for a reasonable period thereafter
• Contract-related documents: according to applicable legal requirements
• Server logs: limited period for security/diagnostics

7) Your rights

• Access
• Rectification
• Erasure
• Restriction
• Objection
• Portability (where applicable)
• Complaint to a supervisory authority